Intern — Watch & Fine Jewelry, Marketing & Client Engagement

Overview

Chanel is a privately held French maison renowned for haute couture, ready-to-wear, accessories, watches, fine jewelry and fragrances. As an employer, Chanel combines deep heritage and artisanal craftsmanship with global luxury retail and marketing operations, offering creative, high-performance teams and an exacting standard of excellence across its boutiques and corporate functions.

Role & Responsibilities

• Support the Watch & Fine Jewelry marketing calendar and execution of high‑end client engagement initiatives in Tokyo.
• Assist with planning, logistics and on-site coordination for private client events, trunk shows and boutique activations.
• Contribute to clienteling activities and CRM-driven communications, including preparation of segmented invitations and follow-up materials.
• Prepare campaign and sales reports, analyse client and boutique performance data, and produce presentations for internal stakeholders.
• Create and adapt marketing content for in-store materials and social media channels in coordination with regional teams and PR.
• Liaise with boutiques, product and PR teams to ensure seamless delivery of marketing assets and client experiences.
• Perform administrative tasks supporting the team: scheduling, expense tracking, document management and asset archiving.

Qualifications

• Current enrolment in a Bachelor’s or Master’s programme in Marketing, Luxury Management, Business, Communications or a related discipline.
• Strong interest in horology, fine jewelry and luxury client experiences.
• Excellent organisational skills and meticulous attention to detail when managing events and client communications.
• Ability to manage multiple priorities, meet tight deadlines and work collaboratively across multifunctional teams.
• Professional written and verbal communication skills; discretion and confidentiality when handling client information.

Skills

Experience

Prior internship or work experience in luxury retail, marketing, events or client services is preferred but not mandatory; demonstrable interest in watches and fine jewelry is essential.

Education

Enrolled undergraduate or graduate student in Marketing, Luxury Management, Business, Communications or a related field.

Culture

Chanel fosters a culture of craftsmanship, creativity and exacting standards, where heritage and innovation coexist. Teams operate in a client‑centric, collaborative environment that values discretion, professional development and a refined approach to luxury service.