High‑End Merchandising Manager

Overview

Chanel is a preeminent global luxury maison renowned for haute couture, ready‑to‑wear, leather goods, beauty, watches and fine jewellery. As an employer, Chanel emphasizes artisanal craftsmanship, rigorous quality standards and an aesthetic-driven commercial approach, supported by an international retail and wholesale network.

Role & Responsibilities

• Define and execute the merchandising strategy for high‑end Watches & Fine Jewelry across the SEAA & Singapore markets, aligning assortment, pricing and allocation with business objectives.
• Own seasonal range planning, product assortment, stock allocation and replenishment to optimise sell‑through, margin and inventory turn.
• Develop financial forecasts, set commercial targets and monitor P&L drivers and retail KPIs to inform buying and promotional decisions.
• Collaborate cross‑functionally with buying, marketing, retail operations, wholesale and visual merchandising to ensure cohesive go‑to‑market plans and flawless product launches.
• Analyse sales performance and market trends to identify opportunities for assortment rationalisation, newness cadence and localized merchandising adaptations.
• Manage relationships with external partners and internal stakeholders to secure on‑time delivery, quality standards and commercial terms.
• Coach and support retail and wholesale teams on product storytelling, client‑facing positioning and merchandising execution to uphold brand standards.

Qualifications

• Proven expertise in luxury merchandising, ideally within Watches & Fine Jewelry or adjacent high‑jewellery categories.
• Strong commercial acumen with experience in assortment planning, inventory management and margin optimisation.
• Demonstrated ability to lead cross‑functional projects and influence senior stakeholders across retail, wholesale and marketing.
• Excellent analytical skills and experience using sales and inventory data to drive decisions.
• Outstanding communication skills and a client‑centric mindset suitable for a luxury environment.

Skills

Experience

Minimum of 5–8 years of progressive merchandising or buying experience within the luxury sector, with demonstrated regional responsibility and commercial results; direct experience with Watches & Fine Jewelry is strongly preferred.

Education

Bachelor’s degree in Business, Fashion, Marketing, or a related discipline; advanced degree or specialised training in luxury merchandising is advantageous.

Culture

The work environment prizes creative excellence, meticulous attention to detail and uncompromising standards of quality. Teams operate collaboratively across markets, balancing heritage craftsmanship with strategic commercial imperatives to deliver exceptional client experiences.