High-End Manager, Watches and Fine Jewelry

Seniority Manager
Posted Dec 1, 2025

Join Chanel in Hong Kong as a High-End Manager for Watches and Fine Jewelry. Elevate luxury experiences and drive sales growth in a prestigious environment.

Overview

Chanel, a paragon of luxury and sophistication, is renowned for its timeless elegance and innovative spirit. As part of the illustrious portfolio of luxury brands, Chanel offers unparalleled career opportunities within its Watches and Fine Jewelry division. The brand is committed to fostering a dynamic work environment that emphasizes personal growth, creativity, and excellence.

Role & Responsibilities

  • Serve as a business partner to drive sales growth and nurture client relationships.
  • Deliver insightful boutique performance reports.
  • Enhance sales strategies and client engagement through expert business acumen and gemology knowledge.
  • Foster talent development and collaboration to champion high-end sales.
  • Engage VIP clients and ensure exceptional service standards to enrich luxury customer experiences.
  • Cultivate opportunities for UHNW client acquisition and build meaningful relationships.
  • Collaborate with the Head of Boutique to curate high-end inventory and manage merchandise effectively.

Qualifications

  • Supervisory experience in high-end business sectors.
  • Experience in retail.
  • GIA Gemologist qualification preferred.

Skills

Excellent communication skills. Strong customer service mindset. Effective interpersonal skills. Leadership and problem-solving abilities. Planning and teamwork skills.

Experience

Supervisory experience in high-end business sectors and retail is required. Candidates with less experience but relevant transferable skills may be considered for an Assistant High-End Manager role.

Benefits

Chanel offers a prestigious platform for career advancement within the luxury retail industry, emphasizing personal growth, teamwork, and innovation. Continuous learning opportunities are provided to keep employees at the forefront of luxury retail.

Culture

Chanel is dedicated to creating an inclusive culture that nurtures personal growth and contributes to collective progress. The brand values the uniqueness of each individual, enhancing the diversity, complementarity, and effectiveness of its teams.