Head Cashier
Chanel — Head Cashier in Paris. Permanent retail leadership role managing cash operations and the boutique cash team.
Overview
Chanel is a privately held French maison of luxury fashion, beauty and accessories recognised for uncompromising craftsmanship and an iconic heritage. As a global network of boutiques and ateliers, Chanel places high value on client experience, aesthetic excellence and discretion, offering employees the opportunity to work within a highly curated retail environment.
Role & Responsibilities
- Oversee all cash operations for the boutique, ensuring accuracy and compliance with company cash-handling policies.
- Supervise and schedule the cash team, providing coaching, performance feedback and on-the-job training.
- Conduct daily cash reconciliations, prepare deposits and ensure timely handover to finance as required.
- Manage point-of-sale (POS) procedures, refunds and exchanges while safeguarding loss-prevention controls.
- Prepare and submit accurate cash reports and exception logs to store leadership and central finance.
- Coordinate with store management to support client service standards during peak periods and special events.
- Lead internal audits and implement corrective actions following discrepancies or process reviews.
- Maintain register integrity, oversee float management and ensure safekeeping of high-value transaction records.
Qualifications
- Proven integrity and strong numeracy with meticulous attention to detail in cash handling.
- Demonstrated leadership ability with experience supervising frontline retail staff.
- Thorough knowledge of cash control procedures, POS transactions and reconciliation processes.
- Excellent organisational skills and ability to work under pressure during peak retail periods.
- Discretion and professionalism when handling sensitive financial information and VIP clientele.
- French fluency required; professional working knowledge of English preferred.
Skills
Experience
Typically 3+ years of retail cash-management or supervisory experience, preferably within luxury fashion or premium retail environments.
Education
High school diploma or equivalent; vocational training in retail, hospitality or basic accounting preferred.
Culture
Chanel cultivates an environment of refined professionalism, discretion and artisanal excellence. The brand expects high standards of client service and attention to detail while fostering mentorship and career development within its boutiques.