Fragrance Specialist
Chanel is hiring a Fragrance Specialist in Mexico City — provide luxury perfume consultation, drive boutique sales and uphold Chanel boutique standards.
Overview
Chanel is a privately held Parisian luxury house renowned for haute couture, ready-to-wear, accessories and prestige beauty lines. As an employer, the brand prioritizes craftsmanship, refined client service and rigorous standards of presentation across its boutiques and beauty counters worldwide.
Role & Responsibilities
- Deliver personalized, consultative fragrance recommendations and an elevated client experience consistent with Chanel standards.
- Develop and maintain client relationships through proactive clienteling, follow-ups and management of a client database to drive repeat sales.
- Achieve and exceed individual and boutique perfume sales targets and KPIs.
- Maintain up-to-date product and olfactory knowledge; present product storytelling that communicates ingredients, accords and brand heritage.
- Execute visual merchandising, boutique presentation and sample placement to uphold brand aesthetics.
- Manage stock, samples and point-of-sale transactions accurately; support inventory counts, replenishment and loss-prevention procedures.
- Participate in brand training, product launches, promotional events and local marketing initiatives as required.
Qualifications
- Secondary education required; vocational qualification in beauty, cosmetics or a related field preferred.
- Proven retail sales experience in beauty, fragrance or luxury retail; typically 1+ years preferred.
- Excellent interpersonal and consultative selling skills with a demonstrated ability to convert and retain clients.
- High standards of personal presentation, professionalism and alignment with luxury brand values.
- Flexibility to work retail hours, including evenings, weekends and peak trading periods.
Skills
Experience
At least one year of direct retail experience in beauty, fragrance or luxury goods is preferred; prior experience representing a prestige or designer beauty brand is advantageous.
Education
High school diploma or equivalent; vocational training or certification in cosmetology/beauty preferred.
Culture
Chanel cultivates a culture of exacting craftsmanship, refined service and brand guardianship. The work environment emphasizes teamwork, continuous product education and meticulous attention to detail required to represent an iconic luxury house.