Fragrance Expert

Seniority Mid-Level
Posted Mar 4, 2026

Join Chanel at Harrods Knightsbridge as a Fragrance Expert. Located in London, this role requires luxury retail experience and a passion for fragrance.

Overview

Chanel, a beacon of luxury and elegance, is renowned for its timeless contributions to fashion, beauty, and fragrance. As a leader in the luxury industry, Chanel offers a dynamic and sophisticated work environment that fosters creativity and innovation. Working at Chanel means being part of a legacy that values craftsmanship and excellence.

Role & Responsibilities

  • Provide expert fragrance consultations to clients, ensuring an exceptional customer experience.
  • Maintain in-depth knowledge of Chanel's fragrance portfolio and history.
  • Achieve sales targets and contribute to the overall success of the fragrance department.
  • Build and maintain strong relationships with clients, offering personalized service and follow-up.
  • Collaborate with the Harrods team to ensure the Chanel brand is represented to the highest standard.

Qualifications

  • Proven experience in luxury retail, preferably in fragrance or beauty.
  • Strong understanding of fragrance compositions and olfactory families.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced, high-end retail environment.

Skills

Expert knowledge of fragrance and beauty products. Sales and customer service expertise. Strong organizational and multitasking abilities. Fluent in English; additional languages are a plus.

Experience

Minimum of 2 years of experience in luxury retail, with a focus on fragrance or beauty products.

Education

High school diploma or equivalent; additional certifications in beauty or fragrance are advantageous.

Benefits

Competitive salary package, employee discounts, and opportunities for professional development within a prestigious brand.

Culture

Chanel fosters a culture of elegance, innovation, and excellence. Employees are encouraged to express their creativity and passion for luxury, contributing to a collaborative and inspiring work environment.