Fragrance & Beauty Sales Consultant

Location Milton KeynesEnglandUK
Type Full-Time
Seniority Entry-Level
Posted Jan 19, 2026
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Join Chanel in London as a Fragrance & Beauty Sales Consultant. Embrace a role that combines luxury retail expertise with exceptional client service in a dynamic environment.

Overview

Chanel, a prestigious and independent luxury brand, is renowned for its commitment to creativity, innovation, and the cultivation of human potential. As part of a legacy that emphasizes uniqueness and individual expression, Chanel offers a dynamic work environment where employees are encouraged to thrive and contribute to the brand's enduring impact on the world.

Role & Responsibilities

  • Serve as a Chanel ambassador, embodying the brand's values and mission.
  • Demonstrate expertise in fragrance, makeup, and skincare to create personalized client experiences.
  • Ensure exceptional client service in alignment with Chanel's standards and rituals.
  • Build and maintain long-term client relationships to enhance loyalty and retention.
  • Contribute to sales performance through effective use of products, services, and clienteling tools.
  • Adopt an omni-channel approach to provide seamless client experiences across platforms.
  • Collaborate within a team-oriented environment to achieve both individual and collective objectives.

Qualifications

  • Proven experience in a client-facing role with a focus on delivering excellent service.
  • Confidence in applying product expertise to meet client needs in a personalized manner.
  • Strong knowledge of fragrance and beauty products with the ability to link them to client needs.

Skills

Service-oriented mindset with a focus on client satisfaction. Empathy and active listening to adapt sales strategies to client needs. Passion for fragrance and beauty products, demonstrated through enthusiasm and knowledge. Problem-solving skills to address and overcome client objections.

Experience

Experience in a client-facing role within the luxury retail sector, particularly in fragrance and beauty.

Benefits

Chanel offers a comprehensive benefits package that includes private medical insurance, pension plans, life assurance, and retail discounts. Employees also have access to mental wellbeing support, lifestyle perks such as arts and culture discounts, and exclusive Chanel product discounts. Recognition programs and professional development opportunities are also provided.

Culture

Chanel fosters an inclusive culture that values personal growth and collective progress. The company believes in the power of diversity and encourages applications from individuals who can bring unique perspectives and experiences. Employees are supported in their professional journeys through coaching, training, and a collaborative work environment.