Fragrance & Beauty Sales Consultant

Location CambridgeEnglandUK
Type Full-Time
Seniority Entry-Level
Posted Jan 1, 2026
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Join CHANEL in Cambridge as a Fragrance & Beauty Sales Consultant. Elevate client experiences and embody luxury in a full-time role at John Lewis.

Overview

CHANEL, a prestigious and independent luxury brand, is renowned for its commitment to creative freedom, nurturing human potential, and making a positive global impact. As part of its esteemed legacy, CHANEL Beauty seeks to empower individuals to express their unique selves through exceptional fragrance, makeup, and skincare offerings. The brand is dedicated to fostering an inclusive environment that celebrates diversity and personal growth.

Role & Responsibilities

  • Serve as a CHANEL ambassador, embodying the brand's values and mission.
  • Provide personalized and authentic client experiences tailored to individual needs.
  • Ensure excellence in client service, adhering to CHANEL's standards and rituals.
  • Build and maintain long-lasting client relationships to enhance loyalty.
  • Contribute to sales performance through strategic use of products, services, and clienteling tools.
  • Promote cross-selling across all product categories.
  • Adopt an omni-channel approach to create a seamless client experience from in-store to online.
  • Collaborate within a team-oriented environment to achieve both individual and collective goals.

Qualifications

  • Proven experience in a client-facing role with a focus on delivering exceptional client experiences.

Skills

Strong service orientation and client-focused approach. Confidence in applying product expertise to meet client needs. Extensive knowledge of fragrance and beauty products. Empathy and active listening skills. Passion for fragrance and beauty products and services. Problem-solving abilities and a positive attitude.

Experience

Previous experience in a client-facing role within the luxury retail or beauty industry is required.

Benefits

CHANEL offers a comprehensive benefits package that includes private medical insurance, pension plans, life assurance, retail discounts, and access to an employee assistance program. Additional perks include arts and culture ticket discounts, CHANEL product discounts, and employee recognition programs.

Culture

CHANEL is committed to fostering an inclusive culture that encourages personal growth and collective progress. The company values the unique perspectives and experiences of each individual, enhancing the diversity and effectiveness of its teams.