Fragrance and Beauty Boutique Manager

Location ChengduChina
Type Full-Time
Seniority Manager
Posted Sep 26, 2025
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Join Chanel in Chengdu as a Fragrance and Beauty Boutique Manager. Lead a dynamic team to deliver exceptional customer service and uphold Chanel's luxury brand image.

Overview

Chanel, a paragon of luxury and elegance, is renowned for its timeless designs and exquisite craftsmanship. As part of the esteemed Chanel brand, the Fragrance and Beauty division upholds these values, offering a range of products that embody sophistication and allure. Chanel is committed to fostering a dynamic and inclusive workplace, where creativity and innovation are at the forefront of its operations.

Role & Responsibilities

  • Lead and inspire a dynamic team to deliver unparalleled customer service experiences.
  • Maintain a keen commercial acumen and liaise closely with internal departments to achieve sales targets.
  • Ensure Chanel's leadership position in the fragrance and beauty retail sector by enhancing brand image.
  • Implement comprehensive customer service processes within an omnichannel retail environment.
  • Promote brand culture and vision, integrating them seamlessly with customer service.
  • Collaborate with the training team to drive personal and professional development of store staff.
  • Ensure operational efficiency by adhering to headquarters' guidelines.
  • Enhance customer loyalty through exceptional and unique service delivery.

Qualifications

  • Exceptional leadership and strategic thinking abilities.
  • Proven track record in achieving sales targets and team goals.
  • Strong understanding of the luxury industry and brand aesthetics.

Skills

Ability to lead and develop a large team. Excellent communication and interpersonal skills. Strong problem-solving and decision-making capabilities. Curiosity and adaptability with a passion for continuous learning.

Experience

Significant experience in a leadership role within the luxury retail sector, particularly in fragrance and beauty.

Benefits

Opportunities for personal growth and career advancement within a prestigious luxury brand.

Culture

Chanel fosters a culture of creativity, innovation, and excellence. The company values diversity and inclusivity, encouraging employees to bring their unique perspectives and talents to the table. The work environment is dynamic and collaborative, with a strong emphasis on professional development and personal growth.