Fashion Sales Advisor
Chanel is hiring a Contract Fashion Sales Advisor in Paris. Deliver luxury client service and achieve boutique sales targets.
Overview
Chanel is an iconic French couture and luxury goods house known for haute couture, ready-to-wear, accessories, leather goods and fragrance. As an independent luxury Maison, Chanel emphasizes craftsmanship, discretion, and a client-centric retail culture; boutiques are highly curated environments that invest in training and long-term client relationships.
Role & Responsibilities
- Deliver exemplary, personalized service to a discerning luxury clientele and develop long-term client relationships (clienteling).
- Drive and exceed boutique sales targets through proactive selling, product knowledge and tailored recommendations.
- Maintain exceptional visual merchandising and presentation in line with Chanel brand standards.
- Operate the point-of-sale system, process transactions accurately and manage client data with confidentiality.
- Participate in stock management: receiving, replenishment, inventory counts and loss-prevention procedures.
- Collaborate with boutique team to ensure smooth daily operations, including attending product and service trainings.
- Represent the brand professionally at all times, adhering to Chanel standards of discretion, grooming and conduct.
Qualifications
- Previous retail sales experience, preferably 1–2 years in luxury fashion or premium brands.
- Excellent interpersonal skills with a consultative, service-oriented approach and strong clienteling ability.
- High level of product knowledge and aesthetic sensibility appropriate to a luxury fashion boutique.
- Professional presentation, discretion and ability to uphold brand standards.
- Fluent French; professional command of English is highly desirable.
- Availability to work retail hours, including weekends and peak trading periods.
Skills
Experience
Typically 1–2 years of retail sales experience, ideally within luxury fashion or an upscale boutique environment; demonstrable track record of meeting sales targets and delivering high-touch client service.
Education
High school diploma or equivalent; vocational training or certificate in retail, fashion or luxury service is a plus.
Culture
Chanel boutiques cultivate a discreet, service-driven culture that prizes craftsmanship, refinement and long-term client relationships. Teams operate in a highly professional environment with rigorous brand standards, ongoing product education and opportunities for progression within the Maison.