Fashion Sales Advisor (Contract)

Overview

Chanel is an iconic French luxury house renowned for haute couture, ready-to-wear, leather goods, fine jewellery, watches and fragrances. Privately held and recognised for meticulous craftsmanship and enduring style, Chanel operates an international network of boutiques that combine artisanal savoir‑faire with rigorous client service standards.

Role & Responsibilities

• Deliver exceptional, personalised service to a discerning clientele and build lasting client relationships through proactive clienteling.
• Achieve and exceed individual and boutique sales targets while maintaining commercial awareness of product assortments and KPIs.
• Provide expert product knowledge across ready-to-wear, accessories and seasonal collections to inform client recommendations.
• Maintain boutique presentation to brand standards including visual merchandising, window displays and housekeeping.
• Process transactions accurately (sales, returns, exchanges) and reconcile POS activity according to procedures.
• Manage stockroom operations: receive deliveries, conduct stock counts, replenish the sales floor and escalate discrepancies.
• Support in‑store events and private client appointments, coordinating with the boutique team and local CRM when required.
• Uphold confidentiality, client data protection and Chanel’s standards of discretion at all times.

Qualifications

• Proven track record in retail sales, preferably within luxury fashion or premium lifestyle brands.
• Excellent interpersonal and communication skills with a client‑centric mindset.
• Impeccable personal presentation and professional deportment in line with luxury boutique standards.
• Flexibility to work retail hours including evenings, weekends and peak seasonal periods.
• Right to work in France.

Skills

Experience

Typically 1–3 years of direct experience in luxury or premium retail environments, with demonstrable sales achievements and client development experience.

Education

High school diploma or equivalent; formal training in retail, fashion or luxury sales is desirable.

Culture

The workplace culture prizes impeccable craftsmanship, discretion and refined service. Teams operate in a highly collaborative boutique environment where attention to detail, polished presentation and client confidentiality are paramount.