Fashion Advisor — Women's Ready-to-Wear

Overview

Chanel is a privately held French maison renowned for its heritage in haute couture, ready-to-wear, leather goods and accessories. The brand is recognised for exacting standards of craftsmanship, discreet luxury and a culture that balances creativity with operational excellence. As an employer, Chanel typically expects impeccable client service, product knowledge and a commitment to representing the maison's signature codes.

Role & Responsibilities

• Deliver exceptional, personalized client service that reflects Chanel’s luxury standards and deepens long-term client relationships.
• Advise clients on fit, styling and wardrobe coordination for women's ready-to-wear collections, providing expert product guidance.
• Drive store sales and meet individual and team targets through consultative selling and proactive clienteling (follow-ups, appointments, VIP servicing).
• Maintain exemplary visual merchandising and presentation of the RTW floor to uphold brand image and seasonal directives.
• Manage stock integrity, local inventory processes and accurate transaction handling through the store POS and CRM systems.
• Collaborate with store management and cross-functional teams on client events, private appointments and launch activities.
• Uphold Chanel’s standards for confidentiality, discretion and professional conduct at all times.

Qualifications

• Proven track record in luxury retail sales, preferably specialising in women's ready-to-wear.
• Demonstrable expertise in fabric, fit and garment construction relevant to premium RTW collections.
• Outstanding interpersonal skills with a consultative, service-oriented approach and strong clienteling capabilities.
• High standards of presentation, punctuality and professional discretion when working with VIP clients.
• Flexibility to work retail hours, including evenings and weekends, and to participate in client events.

Skills

Experience

Typically 2–4 years of progressive experience in luxury fashion retail, with hands-on experience advising clients on women's ready-to-wear and consistently meeting sales targets.

Education

Secondary education; vocational qualification or degree in fashion, retail management or a related discipline preferred.

Culture

Chanel fosters a culture that prizes craftsmanship, discretion and impeccable client service. Teams operate with high standards of professionalism and a focus on mentorship, product mastery and attention to detail reflective of the maison’s luxury positioning.