Chanel Fashion Advisor — Watches & Fine Jewelry
Chanel seeks a Fashion Advisor — Watches & Fine Jewelry in Honolulu, HI (Waikiki): boutique sales role specialising in timepieces and fine jewelry.
Overview
Chanel is a privately held French luxury house renowned for haute couture, ready-to-wear, leather goods, fragrances, watches and fine jewelry. The brand is synonymous with craftsmanship, timeless design and an elevated client experience; as an employer it is known for rigorous product training, high standards of service and a global retail network of flagship boutiques and destination stores.
Role & Responsibilities
- Develop and maintain long-term relationships with high-net-worth and local clientele through bespoke clienteling and personalised service.
- Present, demonstrate and sell watches and fine jewelry with expert product knowledge, advising on craftsmanship, materials and provenance.
- Achieve individual and boutique sales objectives while contributing to team KPI targets and store performance.
- Manage in-store client appointments, follow-up workflows, and CRM records to maximise conversion and repeat business.
- Ensure impeccable visual merchandising and window presentation for watches and jewelry, maintaining brand standards and product integrity.
- Oversee stock handling for high-value items, including secure inventory control, accurate transaction processing and adherence to loss-prevention protocols.
- Coordinate with after-sales service and boutique management for watch servicing, repairs and customer queries.
Qualifications
- Demonstrable aptitude for selling luxury watches and/or fine jewelry, with a polished, professional presence.
- Outstanding interpersonal and communication skills with a client-first mindset.
- Ability to work a flexible retail schedule including evenings, weekends and peak seasonal periods.
- Right to work in the United States.
- Discretion and respect for client confidentiality when handling high-value transactions and personal information.
Skills
Experience
1–3 years of direct experience in luxury retail, ideally in watches or fine jewelry; experience handling high-net-worth clients and closing high-value sales preferred.
Education
High school diploma or equivalent required; tertiary education in business, fashion or gemmology/horology qualifications are advantageous.
Workplace
The role is situated in Honolulu, Hawaii, USA. There are currently 18 open positions in Honolulu on Cerulean, with 2 added recently. Within Hawaii, Cerulean currently features 24 open roles, including 2 recent additions. Across USA, Cerulean lists 2.273 open roles — 74 of them newly added.
Culture
Chanel cultivates an environment of exacting standards, discretion and refinement, where craft and client relationships are paramount. Employees are expected to embody the brand’s heritage of elegance while delivering meticulous service in a collaborative, performance-driven boutique setting.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.