Fashion Advisor

Overview

Chanel is an independent French maisons of haute couture, ready-to-wear and luxury accessories revered for craftsmanship, heritage and a rigorous commitment to design excellence. As an employer, Chanel blends ateliers and global retail operations, offering roles that demand impeccable client service, product knowledge and discretion in a premium retail environment.

Role & Responsibilities

• Deliver exemplary, personalised client service through active clienteling, appointment handling and relationship building to cultivate long-term clientele.
• Achieve and exceed individual and boutique sales targets by demonstrating product expertise across ready-to-wear, accessories and beauty categories.
• Provide styling advice and complete looks for clients, managing fittings and follow-up to ensure exceptional post‑purchase experience.
• Maintain boutique standards: visual merchandising, window presentation, stock replenishment, housekeeping and adherence to brand image guidelines.
• Operate POS and CRM systems for sales transactions, client records and after‑sales service; ensure accurate reporting and cash handling.
• Support boutique operations including inventory control, new‑product launches, client events and coordination with the store management team.

Qualifications

• Proven track record in luxury retail or high-end services, demonstrating consistent sales results and client development.
• Outstanding interpersonal and communication skills with polished presentation and a service‑oriented demeanour.
• Demonstrable knowledge of fashion, accessories and/or beauty products with an ability to translate product storytelling into sales.
• Flexible availability including weekends, evenings and public holidays; ability to travel locally for client appointments and events when required.
• Right to work in Canada and legal eligibility to work in Vancouver.

Skills

Experience

Typically 2+ years of client-facing sales experience in luxury retail, high-fashion boutiques or premium service environments; proven success in building and retaining high-value clients preferred.

Education

High school diploma or equivalent required; post-secondary education in fashion, merchandising or business is advantageous.

Culture

Chanel cultivates a culture of artisanal excellence, discretion and meticulous attention to detail. The work environment values refinement, mentorship and a collective commitment to the maison’s heritage while encouraging professional development within luxury retail operations.