Fashion Advisor

Location TorontoOntarioCanada
Type Full-Time
Seniority Mid-Level
Posted Jan 13, 2026
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Join Chanel in Toronto as a Fashion Advisor. This full-time position offers a competitive salary and comprehensive benefits, focusing on delivering exceptional client experiences.

Overview

Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and commitment to craftsmanship. As part of Chanel's global presence, Chanel Canada ULC offers a dynamic and inclusive work environment where employees are encouraged to grow personally and professionally. The company is dedicated to maintaining its legacy of excellence while fostering a culture of innovation and creativity.

Role & Responsibilities

  • Deliver bespoke and tailored client service, aligning with Chanel's Client Service Values.
  • Consistently exceed client expectations through a refined, personalized approach.
  • Optimize the client journey by understanding individual preferences and offering styling advice.
  • Master product knowledge to provide expert guidance and maximize sales opportunities.
  • Demonstrate a proactive approach to achieving personal and boutique sales goals.
  • Support daily boutique operations, including back-of-house functions and product handling.
  • Collaborate with colleagues to uphold merchandising standards and optimize visual presentation.
  • Provide timely and efficient follow-up with clients, maintaining accuracy in data capture.
  • Uphold the prestige of the Chanel brand through impeccable personal presentation and etiquette.

Qualifications

  • Proven background in luxury retail or high-end customer service.
  • Demonstrated success in driving sales and delivering outstanding service.

Skills

Excellent communication skills. Ability to manage multiple tasks in a fast-paced environment. Impeccable grooming and polished image.

Experience

Previous experience in luxury retail or high-end customer service is required.

Benefits

Comprehensive benefits package including private medical and dental insurance, long-term disability coverage, life insurance, and a strong company pension plan. Generous vacation days, sick leave, and a robust global parental leave policy are also provided.

Culture

Chanel fosters an inclusive culture that nurtures personal growth and collective progress. The company values diversity and encourages applications from individuals of all backgrounds, believing that each unique perspective enhances team effectiveness.