Fashion Advisor

Overview

Chanel is an independent, family-owned global maison celebrated for couture, ready-to-wear, leather goods, fine jewelry, watches, fragrances and beauty. As an employer, Chanel is known for rigorous standards of craftsmanship and service, sustained investment in employee development, and a discreet, client-focused retail culture aligned with the house's heritage and aesthetic.

Role & Responsibilities

• Deliver exemplary, personalised client service and cultivate long-term client relationships across the Taipei region.
• Achieve and exceed individual and store sales targets through proactive clienteling, cross-selling and up-selling.
• Maintain deep product knowledge across Chanel categories (ready-to-wear, accessories, leather goods, beauty) and operate as a trusted adviser to clients.
• Execute visual merchandising and presentation standards to reflect brand identity and seasonal directives.
• Manage transactional activities including POS operations, stock handling, inventory control and after-sales follow-up.
• Collaborate with store and regional teams on client events, appointments and CRM initiatives to grow the client base.
• Ensure compliance with brand policies, loss-prevention procedures and the highest standards of store housekeeping.

Qualifications

• Proven track record of delivering high-level client service in luxury retail or hospitality environments.
• Strong commercial acumen with a demonstrable history of meeting sales targets.
• Excellent interpersonal skills, discretion and the ability to build trust with high-net-worth clients.
• Fluent Mandarin; proficiency in English is highly desirable.
• Flexible availability to work retail shifts, including weekends and holidays; willingness to travel within the Taipei region when required.

Skills

Experience

1–3 years of client-facing sales experience, preferably within luxury fashion, accessories, or high-end hospitality. Demonstrated success with appointment-based selling and client acquisition is preferred.

Education

High school diploma or equivalent; vocational or tertiary training in fashion, retail, hospitality, or a related discipline is advantageous.

Culture

Chanel's retail culture prioritises discretion, meticulous attention to detail and a devotion to craftsmanship. Employees are expected to embody the brand's refined service standards while benefiting from structured training, mentorship and opportunities to work within a globally recognised luxury environment.