Fashion Advisor — Ready-to-Wear (Part-time)

Overview

Chanel is an independently owned French maison renowned for its haute couture, ready-to-wear, leather goods, accessories, fragrances and beauty. As a global luxury retailer, the brand maintains exacting standards of craftsmanship and service and invests in in-store client experiences and professional development for its retail teams.

Role & Responsibilities

• Deliver exemplary, personalised client service to a high-net-worth and international clientele, cultivating long-term client relationships and repeat business.
• Advise clients on Chanel ready-to-wear styling, fittings and outfit coordination; present product features and brand heritage with authority.
• Achieve and exceed individual and store sales targets through proactive client acquisition, clienteling and follow-up.
• Maintain visual merchandising standards for the RTW floor, ensuring displays, stock presentation and fitting room experiences reflect Chanel guidelines.
• Operate point-of-sale systems, manage transactions and support stock replenishment and inventory accuracy.
• Capture client data and activity accurately in the store CRM; coordinate appointments and pre-/post-sale communications.
• Support in-store events, private appointments and product launches as required; work flexible hours including evenings and weekends.

Qualifications

• Minimum secondary education; vocational training in fashion or retail is advantageous.
• Previous experience (typically 1+ years) in luxury or premium fashion retail, with demonstrable sales performance.
• Exceptional interpersonal skills, polished presentation and the ability to engage affluent and international clients.
• Availability to work a 20-hour week with flexibility for evenings, weekends and peak trading periods.
• Authorization to work in Spain.

Skills

Experience

Typically 1+ year of frontline experience in luxury or premium fashion retail, with a proven track record of meeting sales targets and delivering personalised client service.

Education

Secondary school diploma or equivalent; vocational training in fashion, retail or hospitality preferred.

Culture

Chanel cultivates a culture of craftsmanship, discretion and excellence, where attention to detail and refined client service are paramount. The retail environment prioritises teamwork, ongoing training and a commitment to preserving the maison's heritage while delivering contemporary luxury experiences.