Fashion Advisor

Posted Feb 19, 2026

Join Chanel in Madrid as a Fashion Advisor, where luxury retail experience and styling expertise are essential. Embrace a dynamic role in a prestigious brand environment.

Overview

Chanel, a paragon of luxury and elegance, is renowned for its timeless designs and innovative spirit. As part of the illustrious fashion conglomerate, Chanel offers a dynamic work environment where creativity and excellence are at the forefront. Employees are encouraged to embody the brand's values and contribute to its prestigious heritage.

Role & Responsibilities

Serve as a brand ambassador, embodying Chanel's values and ethos.
Possess and share in-depth knowledge of Chanel's heritage, modernity, and craftsmanship with clients and team members.
Implement training and engage in continuous self-learning to enhance beauty culture and trend knowledge.
Maintain a clean, tidy, and professional work area, adhering to uniform and grooming guidelines.
Create personalized and memorable client experiences, fostering long-lasting relationships.
Embrace digital shopping trends to deliver a seamless omni-channel experience.
Assist clients in developing their personal style and propose necessary alterations.
Handle client service complaints and requests effectively, managing complex situations.
Achieve sales targets and contribute to business growth through client retention and recruitment.
Collaborate with team members, sharing best practices and contributing to collective knowledge.
Ensure the proper operation of the sales space and participate in stock replenishment and inventory.

Qualifications

Luxury retail experience is mandatory.
Proficiency in English.
Knowledge of styling and ability to create ready-to-wear total looks.

Skills

Strong interpersonal skills with the ability to establish emotional connections. Empathy and active listening skills. Curiosity and eagerness to learn. Problem-solving abilities and adaptability to change. Self-awareness and confidence. Enthusiasm and motivation. Storytelling skills to engage and inspire. Team spirit and integrity.

Experience

Previous experience in luxury retail is essential, with a focus on selling and performance in ready-to-wear fashion.

Benefits

Chanel offers a competitive benefits package, including opportunities for professional development and a supportive work environment that values diversity and inclusion.

Culture

Chanel fosters a culture of creativity, excellence, and collaboration. The workplace is characterized by a commitment to ethical practices, respect for cultural differences, and a dedication to nurturing talent and innovation.