Fashion Advisor

Overview

Chanel is an independent global luxury house renowned for its haute couture, ready-to-wear, accessories, fragrance and beauty. The brand combines a heritage of Parisian craftsmanship with contemporary creativity and exacting standards, offering employees exposure to international clientele and rigorous retail excellence within a highly curated brand environment.

Role & Responsibilities

• Deliver bespoke, high-touch client service and personalised styling advice to a diverse local and international clientele, cultivating long-term relationships and repeat business.
• Achieve and exceed individual and boutique sales targets through proactive clienteling, outreach, and follow-up using the boutique’s CRM and sales tools.
• Present and maintain merchandise according to Chanel visual standards, including floor moves, window displays, and seasonal resets to uphold brand aesthetics.
• Manage daily boutique operations including point-of-sale transactions, accurate cash handling, stock replenishment, inventory control and loss-prevention procedures.
• Coordinate client appointments and private viewings, support after-sales care and handle client enquiries with discretion and confidentiality.
• Collaborate with the boutique management team to identify local business opportunities, report client feedback, and participate in training to deepen product knowledge and selling techniques.

Qualifications

• Proven track record in luxury retail or boutique sales, preferably within fashion or accessories.
• Demonstrated excellence in clienteling, relationship management and high-value sales conversion.
• Professional presentation and polished interpersonal demeanour aligned with luxury brand standards.
• Flexibility to work retail hours, including evenings, weekends and peak seasonal periods.
• Legal right to work in Turkey.

Skills

Experience

Typically 2+ years of direct experience in luxury or premium-brand retail, with demonstrable success in client relationship development and meeting sales targets; experience at an international luxury house is advantageous.

Education

High school diploma required; vocational training or formal education in retail, fashion, hospitality or a related discipline preferred.

Culture

Chanel cultivates a disciplined yet creative workplace where artisanal craftsmanship and client discretion are paramount. Teams operate with meticulous attention to detail and a strong emphasis on mentorship, professional development and sustaining long-term client relationships within an international luxury retail framework.