Fashion Advisor

Location DublinCounty DublinIreland
Type Other
Seniority Junior
Posted Mar 16, 2026
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Chanel is hiring a Fashion Advisor at Brown Thomas Dublin — deliver luxury client service and drive sales in Dublin for Chanel.

Overview

Chanel is an independent Parisian maison renowned for couture, ready-to-wear, leather goods, accessories, fragrance and beauty. The brand is synonymous with meticulous craftsmanship, enduring heritage and high-touch client service; its retail organisation emphasises product expertise, personalised clienteling and continuous professional development for frontline teams.

Role & Responsibilities

  • Deliver exceptional, personalised client service and develop long-term client relationships to grow sales and lifetime value.
  • Achieve individual and store sales targets through proactive selling, cross-selling and after-sales follow-up.
  • Maintain deep product knowledge across ready-to-wear, accessories and beauty; present merchandise with editorial standards consistent with the Chanel image.
  • Implement and maintain visual merchandising standards, ensuring window and in-store presentation meet brand guidelines.
  • Operate POS systems accurately, manage daily cash handling and support inventory control and stock replenishment.
  • Support in-store client events and VIP appointments, liaising with store management and CRM teams to coordinate invitations and follow-up.

Qualifications

  • Proven experience in luxury retail or premium fashion sales preferred.
  • Strong interpersonal skills with a polished, client-facing presence.
  • High standards of professionalism, grooming and presentation consistent with luxury retail.
  • Flexible availability including weekends and retail peak periods.

Skills

Clienteling Luxury product knowledge Visual merchandising Point-of-sale (POS) operation Stock management and inventory control Upselling and cross-selling techniques CRM usage and customer follow-up Cash handling and transaction accuracy

Experience

Typically 1–3 years of client-facing experience in luxury or premium retail is preferred; experience in department-store environments such as Brown Thomas is advantageous.

Education

Secondary education or equivalent; vocational retail training or luxury brand certifications are advantageous.

Culture

Chanel cultivates a highly disciplined, service-driven retail culture that prizes craftsmanship, discretion and impeccable client experience. Frontline teams operate within a collaborative environment focused on brand consistency, continuous learning and opportunities to develop expertise across product categories.