Fashion Advisor

Overview

Chanel is an iconic French maison renowned for haute couture, ready-to-wear, leather goods, fine jewelry and fragrances. As an independently owned luxury house, Chanel combines rigorous craftsmanship with a global retail network and a culture of discretion, refinement and client-centric service.

Role & Responsibilities

• Deliver exemplary, appointment-driven client service and personalized clienteling to cultivate long-term relationships and loyalty.
• Achieve and exceed individual and boutique sales targets through consultative selling and product expertise.
• Provide authoritative product knowledge across categories (ready-to-wear, accessories, beauty, fragrance) and advise clients on styling and wardrobe solutions.
• Manage in-store operations including point-of-sale transactions, accurate cash handling, client records and CRM updates.
• Support visual merchandising standards and boutique presentation to ensure a cohesive luxury environment.
• Coordinate private appointments, trunk shows and client events in collaboration with the boutique team and management.
• Execute stock management tasks such as receiving, replenishment and inventory controls while maintaining confidentiality of client information.
• Act as an ambassador for the maison, upholding brand codes of conduct, confidentiality and exceptional service standards.

Qualifications

• Proven ability to deliver high-touch luxury client service with discretion and emotional intelligence.
• Strong interpersonal and communication skills; polished presentation and professional deportment.
• Sales-oriented mindset with demonstrable success in meeting or surpassing targets.
• Organized and reliable, with the capacity to manage appointments, follow-ups and CRM records.
• Availability to work retail hours including evenings, weekends and high-season peaks.
• Authorization to work in the United States.

Skills

Experience

Typically 2+ years of retail sales experience, preferably within the luxury or premium fashion sector, with a track record of high-level client service and sales performance.

Education

High school diploma or equivalent; tertiary education in fashion, retail or business is advantageous but not required.

Culture

Chanel fosters a culture of exacting standards, discretion and craftsmanship, where frontline teams are entrusted with delivering a highly personalized client experience. The workplace emphasizes teamwork, pride in product knowledge and a commitment to the maison's sartorial and service heritage.