Fashion Advisor
Chanel — Fashion Advisor in Bangkok. Client-facing luxury retail role delivering exceptional service, product expertise and sales performance in a Chanel boutique.
Overview
Chanel is an iconic French luxury house renowned for haute couture, ready-to-wear, accessories, fine jewelry and beauty. As an employer, Chanel emphasizes meticulous craftsmanship, heritage-driven creativity and elevated client service across its global boutiques, supported by rigorous training and a culture of excellence.
Role & Responsibilities
- Deliver exemplary, personalized service to a discerning luxury clientele, building long-term relationships and ensuring client retention.
- Achieve and exceed boutique sales targets through consultative selling, cross-selling and proactive clienteling.
- Conduct private appointments and styling consultations, presenting product stories and heritage details with authority.
- Maintain boutique standards for visual merchandising, product presentation and store housekeeping to reflect brand DNA.
- Manage client records and follow-up activities to develop pipelines and convert prospects using the boutique CRM and appointment systems.
- Support stock reception, replenishment and inventory accuracy in coordination with store management.
- Contribute to in-store events, trunk shows and VIP activations, ensuring flawless execution and guest experience.
- Mentor junior colleagues (for senior level), share product knowledge and support team performance.
Qualifications
- Proven experience in luxury fashion or premium retail; typically 2+ years for Fashion Advisor and 4+ years for Senior Fashion Advisor.
- Demonstrable commercial orientation with a history of meeting or exceeding sales KPIs.
- Excellent interpersonal skills, polished presentation and the ability to engage high-net-worth clients with discretion.
- Strong product knowledge and an aptitude for storytelling about craftsmanship, materials and brand heritage.
- Flexibility to work boutique hours including evenings, weekends and public holidays.
- Right to work in Thailand.
Skills
Experience
Typically 2+ years of experience in luxury fashion or premium retail for a Fashion Advisor; Senior Fashion Advisor candidates will generally present 4+ years of progressive responsibility with a proven record of high-ticket sales and client development.
Education
High school diploma or equivalent required; tertiary education in fashion, retail, business or a related field preferred.
Culture
Chanel cultivates a refined, disciplined workplace that prizes heritage, craftsmanship and impeccable client service. Employees operate within highly curated boutiques where professional development and product mastery are prioritized to uphold the brand’s exacting standards.