Fashion Advisor Assistant

Location ParisÎle-de-FranceFrance
Type Other
Seniority Entry-Level
Posted Mar 16, 2026
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Chanel — Fashion Advisor Assistant in Paris. Support boutique sales, client appointments and merchandising in a flagship luxury retail environment.

Overview

Chanel is an iconic French luxury maison celebrated for haute couture, ready-to-wear, accessories, fragrance and beauty. Privately held and headquartered in Paris, the brand foregrounds craftsmanship, heritage and an uncompromising standard of client service. Chanel boutiques deliver a curated retail experience that combines product mastery with refined hospitality.

Role & Responsibilities

  • Support boutique sales advisors in daily client engagement and after-sales follow-up, ensuring a seamless customer journey.
  • Manage appointment scheduling, welcome clients, and conduct clienteling activities to develop long-term relationships.
  • Provide product expertise across ready-to-wear, accessories and beauty, delivering bespoke styling advice and storytelling.
  • Process transactions accurately using the boutique POS, handle receipts and returns, and assist with payments and invoicing.
  • Maintain visual merchandising standards: replenish stock, fold and display merchandise, and ensure the boutique is impeccably presented.
  • Update CRM records and sales pipelines with client interactions, preferences and follow-up actions.
  • Support inventory control activities including stock takes, back-of-house organisation and coordination with the store manager.
  • Assist with boutique events, private appointments and seasonal initiatives, ensuring elevated client hospitality.

Qualifications

  • Polished professional presentation and strong interpersonal skills appropriate for a luxury retail environment.
  • Exceptional customer service orientation with discretion and the ability to build rapport with high-net-worth clients.
  • Basic numeracy and accuracy in handling transactions and sales documentation.
  • Availability to work boutique hours including evenings, weekends and peak seasonal periods.
  • Right to work in France (or local requirements for the hire location) and reliable, punctual attendance.
  • Fluency in additional languages is advantageous (although no specific language requirement provided).

Skills

Clienteling CRM systems (updating client records and follow-ups) Retail POS operation and transactional accuracy Visual merchandising and stock replenishment Product knowledge: luxury apparel, accessories and beauty Appointment scheduling and diary management Exceptional verbal communication and presentation Inventory handling and loss-prevention basics

Experience

Entry-level role; 1+ year of retail experience preferred, ideally within luxury fashion or premium cosmetics. Internships or trainee experience in boutique environments will be considered.

Education

High school diploma or equivalent; vocational training in retail, hospitality or fashion is advantageous but not required.

Culture

Chanel’s workplace culture is refined, client-focused and craftsmanship-driven, with high expectations for professionalism and attention to detail. Teams operate in a mentorship-led environment that values product knowledge, continual training and career mobility across boutiques and functions.