Fashion Advisor

Overview

Chanel is the iconic French maison celebrated for haute couture, ready-to-wear, leather goods, accessories, fragrance and beauty. Operating as an independent luxury house, Chanel combines artisanal savoir‑faire with a client‑centric retail model and maintains rigorous standards of service, discretion and brand stewardship across its global boutiques.

Role & Responsibilities

• Deliver personalized, anticipatory service to high‑net‑worth and walk‑in clients, cultivating long‑term relationships through proactive clienteling and follow‑up.
• Achieve and exceed individual and store sales targets while maximizing average transaction value and conversion rates.
• Manage private appointments, trunk shows and bespoke client events to showcase collections and drive sales.
• Maintain expert product knowledge across seasonal collections, leather goods, ready‑to‑wear, jewellery and beauty to advise clients authoritatively.
• Execute visual merchandising and shopfloor standards to uphold Chanel’s brand presentation and seasonal directives.
• Operate point‑of‑sale systems and CRM tools to record client preferences, sales activity and inventory movements accurately.
• Support inventory control, stock replenishment and loss‑prevention procedures in accordance with company policy.
• Collaborate with store management and cross‑functional teams to deliver seamless client experiences and local commercial initiatives.

Qualifications

• Professional, polished presentation with strong interpersonal and communication skills.
• Demonstrated ability to build and maintain relationships with discerning clients; clienteling experience required.
• Proven track record of meeting or exceeding sales targets in a luxury retail environment.
• Flexible availability including evenings, weekends and peak season demands typical of a resort location.
• Legal authorization to work in the United States.

Skills

Experience

Minimum 2 years of direct experience in luxury retail or high‑end fashion sales; prior experience handling private appointments and cultivating VIP clientele preferred.

Education

High school diploma or equivalent required; tertiary education in fashion, business or a related field is a plus.

Culture

Chanel’s retail culture emphasizes meticulous attention to detail, impeccable client service and respect for the maison’s creative heritage. Teams operate with discretion, professionalism and a commitment to craftsmanship, delivering elevated, concierge‑style experiences in every boutique.