ESG Performance Manager (MDM)

Overview

Chanel is an independent French luxury house renowned for haute couture, ready-to-wear, accessories, beauty and fragrances. As an employer, Chanel emphasizes artisanal craft, creativity and long-term brand stewardship, offering global career paths across product, operations and corporate functions while maintaining a culture of discretion and excellence.

Role & Responsibilities

• Lead the design and implementation of Master Data Management processes to ensure the integrity, traceability and usability of ESG-related data across the organisation.
• Define, monitor and continuously improve ESG performance KPIs and data quality rules in collaboration with sustainability, supply chain, finance and IT stakeholders.
• Operate as the central point for ESG data governance: establish ownership, stewardship, taxonomy, and lifecycle rules for sustainability data.
• Coordinate delivery of ESG reporting and disclosures by assembling validated datasets, producing management dashboards, and supporting external reporting requirements.
• Manage projects to integrate new data sources, automate data collection, and uplift data pipelines using MDM tools and BI platforms.
• Supervise cross-functional working groups, provide training to data stewards, and enforce data governance standards and controls.

Qualifications

• Proven experience in Master Data Management, data governance or data quality roles, with specific responsibility for sustainability/ESG data.
• Demonstrated ability to define and track ESG KPIs and to translate regulatory or voluntary reporting requirements into operational data processes.
• Strong stakeholder management and project leadership skills, with experience running cross‑functional initiatives.
• Comfort with data modelling, metadata management and establishing stewardship frameworks.
• Preferred: formal training or certification in sustainability reporting, data governance or related disciplines.

Skills

Experience

Typically 5+ years of progressive experience in data governance, master data management or ESG reporting, including hands-on delivery of MDM programmes and cross-functional stakeholder engagement. Prior experience within luxury goods, retail or complex international supply chains is advantageous.

Education

Master's degree or equivalent in Data Science, Sustainability, Environmental Science, Engineering, Business Administration or a closely related field preferred.

Culture

Chanel cultivates a discreet, craftsmanship-led culture that values creativity, precision and long-term thinking. Teams operate in a collaborative, cross-disciplinary environment where heritage and innovation intersect to deliver exceptional luxury products and responsible practices.