E‑commerce Project Assistant (Apprenticeship)

Location Neuilly-sur-SeineHauts-de-SeineFrance
Type Internship
Seniority Intern
Posted Mar 16, 2026
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Chanel in Neuilly‑sur‑Seine seeks an E‑commerce Project Assistant (Apprenticeship) for Parfums & Beauté, starting Sept 2026.

Overview

Chanel is an independent French Maison celebrated for haute couture, ready‑to‑wear, accessories, fragrances and beauty. The brand combines deep artisanal craftsmanship with contemporary creativity and a global retail and digital footprint. Chanel's beauty and fragrance division emphasises refinement, storytelling and luxury positioning across omnichannel platforms.

Role & Responsibilities

  • Support the e‑commerce project manager in planning and executing online product launches and seasonal campaigns for Parfums & Beauté.
  • Prepare and maintain product content on the ecommerce platform: product descriptions, technical specs, assets, pricing and metadata; ensure content quality and brand consistency.
  • Coordinate cross‑functional stakeholders — creative, merchandising, CRM, supply chain and external agencies — to drive deliverables and timelines.
  • Contribute to on‑site merchandising and category optimisation: manage banners, landing pages, product sorting and promotional flows.
  • Perform routine quality assurance and troubleshooting across product pages and checkout journeys; validate fixes prior to release.
  • Support reporting of key performance indicators (traffic, conversion, AOV) and prepare succinct status updates and post‑launch analyses.

Qualifications

  • Enrolled in an undergraduate or graduate program in e‑commerce, digital marketing, business, luxury management or a related field (alternance/apprenticeship eligible).
  • Strong organizational skills with an ability to manage multiple tasks and deadlines in a fast‑paced environment.
  • Excellent written communication and attention to detail; capacity to enforce strict brand tone and product accuracy.
  • Proactive mindset and collaborative approach to stakeholder coordination.
  • Interest in beauty, fragrances and luxury retail; prior internships in digital or e‑commerce roles are an advantage.

Skills

E‑commerce project coordination Content preparation and quality assurance Merchandising fundamentals for online platforms Basic data analysis and reporting (Excel or equivalent) Stakeholder management and brief writing Familiarity with product asset workflows (image/copy coordination)

Experience

Suitable for a student seeking an alternance/apprenticeship; previous internships or six months of experience in e‑commerce, digital marketing or retail merchandising are preferred but not mandatory. Experience within beauty or luxury brands is a plus.

Education

Currently enrolled in a Bachelor's or Master's program in e‑commerce, digital marketing, business administration, luxury management or a closely related discipline (alternance/apprenticeship track).

Culture

Chanel fosters an environment that balances heritage craftsmanship with modern innovation, valuing impeccable quality, discretion and creative rigour. Employees are expected to uphold exacting standards while collaborating across multidisciplinary teams in a highly curated luxury context.