Digital Training Project Assistant (Alternance)

Overview

Chanel is a privately held French luxury house renowned for couture, ready‑to‑wear, leather goods, accessories, fragrance and beauty. The brand combines artisanal craftsmanship with contemporary creative direction and maintains a global retail, wholesale and digital presence. As an employer, Chanel invests in internal talent development and cross‑disciplinary collaboration across product, retail and corporate functions.

Role & Responsibilities

• Support the Digital Training Project Manager in planning, executing and monitoring digital learning initiatives for the fashion division, including work‑study timelines beginning September 2026.
• Coordinate with internal stakeholders — merchandising, retail operations, L&D, visual merchandising and IT — to gather requirements and ensure timely delivery of training content.
• Assist in the design, authoring and localisation of digital training modules (e‑learning, microlearning, video scripts, assessments) to align with brand standards and commercial calendars.
• Manage project logistics: prepare project plans, maintain task trackers, organise UAT sessions, schedule rollouts and liaise with external vendors and multimedia partners.
• Support upload, QA and maintenance of learning content on the LMS and report on engagement, completion rates and other training KPIs.
• Prepare project documentation, executive summaries and stakeholder communications; contribute to post‑project reviews and continuous improvement initiatives.

Qualifications

• Currently enrolled in a higher education programme (Bachelor's or Master's) in Digital Learning, Instructional Design, Project Management, Fashion Management or a related discipline, and available for alternance starting September 2026.
• Strong organisational skills with the ability to manage multiple concurrent tasks and deadlines in a fast‑paced environment.
• Excellent written and verbal communication; ability to prepare clear project documentation and stakeholder updates.
• Attention to detail and a strong aesthetic sensibility to ensure training content reflects brand standards.
• Proactive, collaborative attitude and willingness to work across teams and markets.

Experience

Previous internship or project experience in digital learning, e‑learning production, L&D coordination, or digital project support is preferred but not mandatory for a work‑study candidate.

Education

Enrolled in a Bachelor's or Master's programme relevant to digital learning, instructional design, project management or fashion/business studies.

Culture

Chanel fosters a culture of creative excellence and meticulous craftsmanship, balanced with rigorous commercial standards. Teams operate collaboratively across creative, retail and corporate functions, with a strong emphasis on professional development and internal mobility.