Digital Learning Assistant

Overview

Chanel, a prestigious name in the luxury fashion industry, is renowned for its commitment to excellence and innovation. As part of its expansive portfolio, Chanel's Parfums Beauté division is dedicated to enhancing the unique beauty of every woman through its exquisite range of perfumes, makeup, and skincare products. Chanel offers a dynamic and inclusive work environment, fostering creativity and professional growth. The brand is part of a larger conglomerate that values diversity and equitable treatment of all candidates.

Role & Responsibilities

• Animate homepages and create engaging content such as articles and videos.
• Design and adapt e-learning modules, quizzes, and learning pathways.
• Target, configure, and manage email campaigns, including segmentation, dispatch, and performance tracking.
• Assist in the development of digital animations from conception to online deployment, including creative briefs and testing.
• Contribute to the evolution of the platform, including new sections and functionalities, as well as the virtual classroom tool.
• Support teams in using digital platforms through demonstrations, best practices, and user guides.
• Provide occasional support for platform customer service, including handling complaints, resolving incidents, and liaising with technical teams.
• Moderate content including profile photos, posts, and comments.
• Conduct satisfaction surveys and analyze results.
• Prepare post-animation reports and track key performance indicators.
• Conduct competitive analysis and monitor new digital and learning trends.

Qualifications

• Currently pursuing a Master's degree in Business School, Communication, or University with a strong interest in Digital.
• Excellent interpersonal skills, recognized for creativity, writing skills, rigor, organization, and analytical capacity.
• Genuine interest in luxury and cosmetics, with an aesthetic sense and attention to detail.

Skills

Experience

Previous experience in communication, training, digital services, or agency work, with exposure to brand communication and content creation.

Education

Currently pursuing a Master's degree in a relevant field.

Benefits

Chanel offers a unique opportunity to experience the luxury industry, valuing diversity and providing an inclusive work environment that encourages personal and professional development.

Culture

Chanel fosters a culture of creativity and innovation, valuing the unique contributions of each team member. The company is committed to diversity and equitable treatment, ensuring a rich and inclusive workplace environment.