Digital IT Project Assistant (Work‑Study) — Mobile Apps, Beauty & Fragrance

Overview

Chanel is an independent French maison celebrated for haute couture, ready‑to‑wear, accessories, beauty and fragrance. As an employer, the brand combines artisanal craftsmanship with rigorous creative direction and increasingly strategic investment in digital and product innovation, offering a refined, design‑driven workplace where discretion and excellence are paramount.

Role & Responsibilities

• Support the digital project manager in the end‑to‑end delivery of mobile application initiatives for the Beauty & Fragrance division.
• Coordinate cross‑functional stakeholders including IT, product, marketing, UX/UI and external vendors to maintain timelines and deliverables.
• Contribute to the definition and maintenance of project artefacts: requirements, user stories, roadmaps, sprint backlogs and release plans.
• Assist in planning and executing User Acceptance Testing (UAT), consolidating feedback and tracking resolution of defects.
• Monitor project progress, produce regular status reports and dashboards, and escalate risks with proposed mitigation actions.
• Help prepare steering committee materials, presentations and documentation for internal approvals and compliance reviews.
• Ensure all digital deliverables align with brand standards, data privacy requirements and Apple/Google store guidelines.

Qualifications

• Currently enrolled in a higher education programme (undergraduate or graduate) in digital project management, information systems, computer science, engineering, business or a related field (alternance/work‑study).
• Demonstrable interest in mobile products and the luxury beauty sector; previous internships or coursework in digital product or IT projects are an asset.
• Strong organisational skills, attention to detail and ability to manage competing priorities in a matrix environment.
• Excellent written and verbal communication skills; capacity to prepare clear documentation and executive summaries.
• Autonomous, proactive mindset with a collaborative attitude toward cross‑disciplinary teams.

Skills

Experience

Previous internship experience or academic projects in digital product delivery, IT project coordination or mobile application projects is preferred but not mandatory; the role targets candidates seeking a work‑study placement in project management.

Education

Enrolment in a recognised bachelor's or master's programme relevant to digital project management, IT, engineering, product management or business (work‑study/alternance format).

Culture

Chanel cultivates a culture of craftsmanship, creativity and uncompromising quality. Teams operate within a disciplined, design‑led environment that increasingly values digital innovation and cross‑functional collaboration while maintaining the maison’s heritage of discretion and refinement.