Digital and Client Engagement Intern
Join Chanel in Geneva as a Digital and Client Engagement Intern. This full-time internship offers a unique opportunity to work within the luxury fashion industry, focusing on marketing and digital strategies.
Overview
Chanel, a distinguished name in the luxury fashion industry, is renowned for its commitment to revealing the unique beauty of every woman through its exquisite range of perfumes, makeup, and skincare products. This philosophy, deeply rooted in the legacy of Mademoiselle Chanel, emphasizes independence and empowerment. As part of the Chanel group, employees benefit from being part of a prestigious brand that values creativity, innovation, and excellence.
Role & Responsibilities
- Coordinate the implementation and monitoring of new product launches with e-retailers according to the campaign plan.
- Ensure online animations are aligned with e-retailers.
- Monitor e-retail sites to ensure compliance with Chanel's visual guidelines.
- Implement brand space optimizations with e-retailers.
- Track e-merchandising campaign plans for Perfumes & Beauty.
- Update product assortments on chanel.ch.
- Collaborate with the regional marketing team to track CRM performance.
- Analyze email campaign performances.
- Update client and collaborator profiles in the CRM tool.
- Draft briefs for mailings and coordinate client and collaborator anniversaries.
- Support the implementation of omnichannel services.
- Monitor digital tool optimizations.
- Participate in additional projects as needed.
Qualifications
- Currently enrolled in a Master's program (HES/HEC) with a focus on marketing or digital.
- Fluent in French, with advanced proficiency in German and English.
Skills
Experience
No prior professional experience required, but a keen interest in the luxury Perfumes & Beauty industry is essential.
Education
Currently pursuing a Master's degree, with the internship being a mandatory part of the curriculum.
Benefits
The internship offers a full-time, immersive experience within a leading luxury brand, providing valuable insights into the marketing and digital landscape.
Culture
Chanel fosters a dynamic and stimulating work environment, encouraging autonomy and proactivity. The company values diversity and inclusivity, providing a multicultural setting that promotes growth and innovation.