Deputy Head of Boutique

Overview

Chanel, a hallmark of luxury and elegance, is renowned for its timeless designs and exceptional craftsmanship. As part of the global luxury conglomerate, Chanel offers a prestigious work environment where innovation meets tradition, fostering a culture of excellence and creativity.

Role & Responsibilities

• Assist the Head of Boutique in managing daily operations and ensuring the boutique's success.
• Lead and motivate the sales team to achieve sales targets and deliver exceptional customer service.
• Oversee inventory management and ensure the boutique's visual merchandising aligns with brand standards.
• Support in developing and implementing strategic plans to enhance customer engagement and sales growth.
• Handle customer inquiries and resolve any issues to maintain high customer satisfaction.

Qualifications

• Proven experience in retail management, preferably in the luxury sector.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in inventory management and sales analysis.
• Ability to work in a fast-paced and dynamic environment.

Experience

Minimum of 3-5 years in a retail management role, with a focus on luxury brands.

Education

Bachelor's degree in Business Administration, Retail Management, or a related field preferred.

Culture

Chanel is celebrated for its commitment to innovation and the empowerment of its employees. The brand's work environment is characterized by a dedication to craftsmanship, creativity, and a collaborative spirit that encourages personal and professional growth.