Delivery Planning Assistant (Work‑Study)
Chanel is hiring a Delivery Planning Assistant (Work‑Study) in Paris (Alternance) starting Sept 2026 to support delivery scheduling and logistics coordination.
Overview
Chanel is a globally‑recognised French maison of haute couture, ready‑to‑wear and luxury accessories, renowned for its craftsmanship, creativity and rigorous attention to detail. As an independent luxury house, Chanel combines a heritage of artisanal excellence with contemporary retail and supply chain operations, offering employees a collaborative environment where quality and brand stewardship are paramount.
Role & Responsibilities
- Support the delivery planning team in scheduling and tracking inbound and outbound shipments for the fashion division.
- Monitor delivery timelines and exceptions; liaise with warehouses, carriers and retail locations to ensure on‑time receipt and resolution of delays.
- Update and maintain planning and tracking records in the ERP and reporting tools; prepare regular status reports and KPIs.
- Coordinate day‑to‑day operational tasks including transport bookings, shipment confirmations and documentation follow‑up.
- Assist in process improvement initiatives and ad‑hoc projects to optimise delivery reliability and transit flows.
Qualifications
- Enrolled in a Bachelor’s or Master’s programme in supply chain, logistics, transport, business or related field (work‑study/alternance required).
- Strong organisational skills with an ability to prioritise tasks in a fast‑paced environment.
- Analytical mindset with attention to detail and accuracy in data handling.
- Good interpersonal skills and ability to collaborate with internal teams and external partners.
Skills
Experience
No extensive professional experience required; previous internship or one year of exposure to logistics, transport or supply chain operations is advantageous.
Education
Currently enrolled in a recognised tertiary programme (Bachelor’s or Master’s) in supply chain, logistics, transport, business administration or a comparable discipline; eligibility for alternance/work‑study required.
Culture
Chanel fosters a culture of meticulous craftsmanship, discretion and creative excellence, combined with rigorous operational standards. Teams operate in a collaborative, high‑expectation environment where respect for heritage and continuous improvement of processes are emphasised.