Counter Manager

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Seniority Manager
Posted Feb 3, 2026

Join Chanel in Toronto as a Counter Manager, providing luxury client experiences and driving sales in a dynamic, inclusive environment.

Overview

Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and innovative designs. As part of Chanel's global presence, Chanel Canada ULC. offers a dynamic work environment that values diversity and inclusivity, fostering personal and professional growth. The company is committed to creating a culture that embraces the uniqueness of each individual, enhancing the effectiveness and complementarity of its teams.

Role & Responsibilities

  • Generate maximum sales volume while providing superior client service.
  • Relate to customer needs to ensure repeat sales and loyal customers.
  • Provide exceptional client care through personalized consultations.
  • Achieve annual sales goals for the Fragrance & Beauty account.
  • Expand the customer base and build future business opportunities.
  • Develop strong in-store business relationships through effective communication.

Qualifications

  • Proven track record in sales and client service.
  • Experience in luxury retail or a similar environment.

Skills

Exceptional interpersonal and communication skills. Strong selling and negotiation abilities. Ability to build and maintain client relationships.

Experience

Previous experience in luxury retail or a similar environment is required.

Benefits

Chanel offers a gratifying experience in providing a unique client experience and supports an inclusive culture that nurtures personal growth and collective progress. The company is committed to fair and accessible employment practices, with accommodations available upon request for candidates with disabilities throughout the recruitment process.

Culture

Chanel is dedicated to fostering an inclusive culture that nurtures personal growth and contributes to collective progress. The company values the diversity and uniqueness of each individual, enhancing the complementarity and effectiveness of its teams. Chanel is committed to fair and accessible employment practices, ensuring a supportive environment for all employees.