Client Marketing Intern

Overview

Chanel is an independent global luxury house renowned for couture, ready-to-wear, accessories, fragrance and beauty. As an employer, the brand combines artisanal savoir‑faire with contemporary creative direction, offering an international workplace where discretion, aesthetic rigour and client excellence are paramount.

Role & Responsibilities

• Support the client marketing team in planning and executing client acquisition and retention campaigns across boutique and digital channels.
• Manage and update client segmentation and CRM records, ensuring data quality and compliance with brand standards.
• Draft and localize client-facing communications, including emails, invitations and in‑store materials, in coordination with the boutiques.
• Produce campaign performance reports and basic quantitative analyses to inform optimisation recommendations.
• Coordinate logistics for client events and in‑store activations, liaising with boutiques, suppliers and internal stakeholders.
• Assist with creative briefs and content preparation for digital and POS usage, ensuring consistency with brand guidelines.
• Monitor campaign delivery and troubleshoot operational issues with cross‑functional teams.
• Perform administrative tasks to support daily team operations and maintain confidentiality of client information.

Qualifications

• Currently enrolled in a Bachelor's or Master's programme in Marketing, Business, Communications or related field.
• Strong organisational aptitude with meticulous attention to detail and the ability to manage competing priorities.
• Client-centric mindset with excellent interpersonal and written communication skills.
• Analytical curiosity and comfort with basic reporting and data manipulation.
• High degree of discretion and respect for client confidentiality.
• Availability to start in July and commit to the full internship period (typical duration negotiable).
• Previous internship experience in luxury, retail, or CRM is advantageous but not required.
• Proficiency in French is strongly preferred; professional working knowledge of English is desirable.

Skills

Experience

Internship-level role; candidates should be current students or recent graduates. Prior exposure to luxury goods, retail, clienteling or CRM through internships or part-time positions is advantageous but not mandatory.

Education

Enrolled in or recently graduated from a Bachelor's or Master's programme in Marketing, Business, Communications or equivalent.

Culture

Chanel fosters a culture of craftsmanship, creative excellence and discretion. The workplace blends traditional atelier values with contemporary marketing practices, valuing collaboration, attention to detail and a deep respect for client experience.