Client Marketing Assistant

Location ParisÎle-de-FranceFrance
Type Full-Time
Seniority Intern
Posted Jan 7, 2026
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Join Chanel in Paris as a Client Marketing Assistant. Enhance your career in luxury retail with this full-time opportunity starting in September 2026.

Overview

Chanel, a beacon of luxury and innovation, is renowned for its timeless elegance and pioneering spirit. As part of a global conglomerate with divisions in Fashion, Fragrance & Beauty, and Watches & Fine Jewelry, Chanel operates in over 110 countries. The company offers a decentralized and multinational environment, fostering personal and professional growth across its diverse workforce.

Role & Responsibilities

  • Participate in the optimization of boutique results and operations.
  • Support the customer loyalty program, including vendor follow-ups and new client integration.
  • Prepare and animate clienteling workshops.
  • Conduct customer analysis, including top clients and local segmentation.
  • Manage and track client gift orders and stock.
  • Assist in preparing team briefs and marketing activity updates.
  • Analyze mystery shopper visits and customer satisfaction metrics.
  • Manage digital tools for vendors and clients, ensuring updates and feedback collection.
  • Conduct competitive analysis on customer experience.
  • Assist in organizing events, including vendor coordination and budget tracking.
  • Gather qualitative client feedback post-events and analyze ROI.

Qualifications

  • Currently enrolled in a business school or university program.
  • Previous experience in Retail or Marketing/CRM.

Skills

Strong analytical skills. Dynamic and rigorous work ethic. Ability to work autonomously and handle multiple tasks. Excellent presentation and communication skills. Fluent in English. Proficient in IT tools.

Experience

A first experience in Retail or Marketing/CRM is required.

Education

Currently pursuing a degree in business or a related field.

Benefits

Chanel offers an integration program, including training in the brand's history and products, opportunities to deepen retail knowledge, and participation in a Young Talent Community for professional networking.

Culture

Chanel values diversity and is committed to providing equal opportunities for all candidates. The company fosters a rich, inclusive environment where the uniqueness of each individual contributes to the strength of the team.