Client Hospitality Host
Join Chanel in Saint-Tropez as a Client Hospitality Host. Full-time role in luxury fashion, offering a dynamic environment and valuing diversity.
Overview
Chanel, a paragon of luxury and elegance, is renowned for its commitment to exceptional craftsmanship and innovative design. As part of the global luxury conglomerate, Chanel continues to set the standard in the fashion industry, offering a unique blend of tradition and modernity. The brand is dedicated to fostering a diverse and inclusive workplace, valuing the individuality and creativity of its employees.
Role & Responsibilities
- Warmly welcome each client upon arrival, adhering to the Maison's codes.
- Engage with clients to understand the purpose of their visit and guide them to the appropriate contact or waiting area.
- Enhance the client waiting experience using tools provided by the Maison.
- Identify VIP clients and proactively offer additional services such as valet or connections with hotels and restaurants.
- Ensure smooth client appointments through constant communication with sales advisors.
- Manage and coordinate all client appointment channels, documenting outcomes and liaising with sales teams.
- Facilitate engaging conversations, sharing the Maison's history and boutique specifics to spark client curiosity.
- Promote local cultural and gastronomic activities to assist clients and support sales advisors.
- Uphold the Maison's image and ensure the boutique's presentation is impeccable.
- Contribute ideas to enhance the client experience.
- Participate in the animation of Morning Briefs.
Qualifications
- Significant experience in client-facing roles (hospitality, restaurants, animation, concierge services).
Skills
Experience
Candidates must have significant experience in client-facing roles, such as hospitality, restaurants, animation, or concierge services.
Benefits
Chanel offers a dynamic work environment that values diversity and inclusivity, providing equitable opportunities for all candidates.
Culture
Chanel is committed to creating a workplace that celebrates diversity and fosters an inclusive culture where every employee's uniqueness is valued and respected. The brand encourages creativity and innovation, ensuring a vibrant and supportive atmosphere.