Client Experience Project Assistant
Join Chanel in Paris as a Client Experience Project Assistant in the Watches and Jewelry division. Enhance client experiences and support market initiatives.
Overview
Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and innovative spirit. As a part of the esteemed Chanel group, the brand offers a dynamic work environment that values diversity and encourages creativity. Chanel's commitment to excellence extends to its employees, fostering a culture of growth and development.
Role & Responsibilities
- Support various markets in orchestrating and deploying services to enhance the Client Experience, including defining roadmaps, monitoring schedules, engaging boutiques, and tracking project performance.
- Conduct competitive analysis of innovative and inspiring client experience initiatives to inform new briefs and market strategies.
- Participate in the development of briefs for the Artistic Direction, focusing on new initiatives to improve client experience across channels while respecting brand DNA and image.
- Coordinate market activities by animating the Client Experience community, collecting local needs, onboarding new topics, sharing best practices, and highlighting successes.
Qualifications
- Currently pursuing a Master's degree in Business, Marketing, or Communication.
- Minimum of 6 months of internship or apprenticeship experience.
Skills
Experience
A minimum of 6 months of relevant internship or apprenticeship experience is required.
Education
Pursuing a Master's degree in Business, Marketing, or Communication.
Benefits
Chanel values diversity in all its forms and offers a rich environment for personal and professional growth.
Culture
Chanel fosters a culture of inclusivity and innovation, where the uniqueness of each individual contributes to the richness of the team. The company encourages continuous improvement and values diplomacy and teamwork.