Client Advisor
Chanel Paris is hiring a Sales Advisor for the 19 Cambon boutique. Permanent role delivering luxury client service and meeting retail targets.
Overview
Chanel is a Paris-based, privately owned maison renowned for its couture, ready-to-wear, leather goods, fine jewellery, watches, fragrances and beauty. The brand is celebrated for artisanal craftsmanship, timeless design and rigorous standards of service and discretion; it offers long-term career paths and specialist retail training within an international luxury network.
Role & Responsibilities
- Deliver exemplary, personalized client service and develop lasting relationships through proactive clienteling and after-sales care.
- Achieve and exceed individual and boutique sales targets while executing store promotional initiatives and private client events.
- Maintain impeccable boutique presentation and merchandising to Chanel visual standards, including window and floor displays.
- Manage transactions, POS procedures, stock movements and inventory reconciliation with accuracy and confidentiality.
- Keep comprehensive client records and follow up on leads using the boutique CRM; prepare sales reports and pass insights to management.
- Participate in product training and brand initiatives to deepen product knowledge across couture, leather goods, accessories and beauty.
Qualifications
- Professional demeanour with strong customer‑facing communication skills and a client-first mindset.
- Fluency in French; professional command of English strongly preferred for interacting with international clientele.
- Proven ability to work to high standards of discretion and luxury service etiquette.
- Availability to work flexibly, including evenings and weekends, in line with boutique opening hours.
Skills
Experience
Previous experience in luxury retail or high-end boutiques is required; typically 2+ years in a client-facing sales role demonstrating consistent sales performance and client development.
Education
High school diploma or equivalent; vocational training in fashion, retail or luxury hospitality preferred.
Culture
Chanel fosters a culture of excellence, refinement and respect for craftsmanship. The workplace emphasizes discretion, individualized client service and continuous professional development within a heritage-driven, creative environment.