Client Advisor Assistant
Chanel — Seoul: Fashion Advisor Assistant role supporting boutique sales, clienteling and merchandising in a luxury retail environment.
Overview
Chanel is an independent French maison renowned for haute couture, ready-to-wear, leather goods, accessories, fine jewellery, watches and fragrances. As a global luxury employer, Chanel emphasizes artisanal craftsmanship, creativity and meticulous client service across an international network of boutiques and ateliers.
Role & Responsibilities
- Support the Fashion Advisor in delivering exceptional, personalised client service and clienteling activities (appointments, follow-ups, after-sales care).
- Assist with sales transactions and point-of-sale procedures, ensuring accuracy and compliance with store policies.
- Maintain boutique presentation to Chanel standards through visual merchandising, stock replenishment and polished product displays.
- Manage inventory tasks including receiving, tagging, stock counts and back-of-house organisation.
- Coordinate appointment scheduling, prepare client dossiers and compile sales reports or handovers for the advisory team.
- Contribute to achieving sales KPIs and boutique operational targets; respond flexibly to peak trading hours and seasonal initiatives.
Qualifications
- High school diploma or equivalent; vocational training in retail, fashion or hospitality is advantageous.
- Authorized to work in South Korea.
- Professional demeanour with demonstrable client-facing experience; prior exposure to luxury retail preferred.
- Excellent interpersonal and communication skills; ability to build rapport and sustain long-term client relationships.
- Flexible availability including weekends, public holidays and occasional evenings.
Skills
Experience
Typically 1–2 years of customer-facing retail experience, preferably within the luxury or premium fashion sector; demonstrated success supporting sales advisors and maintaining boutique standards.
Education
High school diploma or equivalent; vocational or tertiary studies in retail, fashion or hospitality preferred.
Culture
Chanel cultivates a culture of discretion, excellence and respect for craftsmanship. The workplace privileges meticulous attention to detail, elevated client service and professional development within a creative, high-performance retail environment.