Cashier (Fixed-term Contract)

Overview

Chanel is an independent French maison renowned for haute couture, ready-to-wear, leather goods, accessories and beauty. The brand is celebrated for its craftsmanship, rigorous quality standards and cultivated client experience across a global network of boutiques, offering structured training and a performance-driven retail environment.

Role & Responsibilities

• Operate the point-of-sale terminal accurately and efficiently, processing cash, card and other payment methods while ensuring compliance with company procedures.
• Deliver discreet, personalised client service aligned with Chanel’s luxury standards, including greeting clients, handling enquiries and facilitating seamless transactions.
• Conduct end-of-shift cash reconciliation and maintain accurate till records; report and escalate discrepancies according to internal controls.
• Support the sales floor by assisting with clienteling, returns and exchanges, and by liaising with sales advisors to optimise the client experience.
• Maintain boutique presentation and merchandising standards at the checkout area and ensure confidentiality and security of client data and transactions.
• Participate in stock counts, administrative tasks and ad-hoc boutique operations as requested by the store management.

Qualifications

• Previous experience in retail cash handling or boutique cashier role, preferably within a luxury or premium environment.
• Professional, polished presence with excellent interpersonal skills and a client-centric attitude.
• Strong numeracy and attention to detail; proven ability to reconcile tills and follow cash-management procedures.
• Availability to work a retail schedule including weekends and peak trading periods; flexibility for fixed-term contract requirements.
• Basic familiarity with point-of-sale systems and retail administration; integrity and respect for confidentiality are essential.

Skills

Experience

One to two years of retail experience handling transactions and client interactions is preferred; prior experience in a luxury boutique is an advantage.

Education

Secondary education (Baccalauréat or equivalent); vocational training in retail or hospitality is a plus.

Culture

Chanel cultivates an exacting yet creative workplace where attention to detail, discretion and exceptional client service are paramount. The boutique environment emphasises mentorship, professional development and adherence to maison standards, with teams expected to collaborate closely to uphold the brand’s heritage and reputation.