Business Development Intern — High Jewellery & Watchmaking (Client Division)

Overview

Chanel is a Parisian house of haute couture and luxury goods with a global presence across fashion, accessories, fine jewellery, watches and beauty. Renowned for artisanal craftsmanship, creative leadership and exacting standards, the brand offers a highly curated, client-centric environment where discretion and a refined sense of service are paramount.

Role & Responsibilities

• Support the Client Division of High Jewellery and Haute Horlogerie in daily client-facing operations and business development activities.
• Maintain and update client files and CRM data to ensure accuracy of contact information, purchase history and client preferences.
• Prepare sales reports, dashboards and KPI tracking to monitor performance and support decision-making.
• Coordinate client appointments, manage internal logistics for viewings and trunk shows, and liaise with cross‑functional teams (retail, product, operations).
• Conduct market and competitor research to identify business opportunities and assist in the preparation of client proposals and presentations.
• Assist with the organisation and execution of client events, VIP appointments and follow-up communications with high-net-worth clients.
• Deliver meticulous administrative support including expense tracking, scheduling and document preparation while maintaining strict confidentiality.

Qualifications

• Currently enrolled in a Bachelor's or Master's programme in Business, Luxury Management, Marketing, or a related discipline.
• Strong organisational skills with the ability to prioritise competing tasks and work to tight deadlines.
• Commercial awareness of the luxury jewellery and watch market; interest in High Jewellery and Haute Horlogerie.
• Professional discretion, cultural sensitivity and polished client-facing demeanour.
• Fluency in French and a good command of English are highly desirable.

Skills

Experience

Internship-level role; prior internships or work experience in luxury retail, jewellery, watchmaking or client services is advantageous but not mandatory.

Education

Enrolled in a university-level programme (Bachelor's or Master's) in Business, Luxury Management, Marketing or equivalent.

Culture

Chanel cultivates a culture of craftsmanship, creative excellence and impeccable client service. Teams operate in a highly professional, collaborative environment where discretion, precision and respect for heritage are valued alongside innovation.