Boutique Sales Assistant
Chanel in Paris seeks a Fashion Advisor Assistant — support client advisors, merchandising and boutique operations for a luxury retail role.
Overview
Chanel is an iconic Parisian luxury house with global operations across couture, ready-to-wear, accessories, fragrance and beauty. Renowned for its craftsmanship, exacting standards and timeless design, the brand operates a worldwide network of boutiques and flagship stores, offering employees exposure to high-touch client service and rigorous merchandising disciplines.
Role & Responsibilities
- Support senior Fashion/Client Advisors in delivering personalised client experiences, including greeting clients, preparing appointments and following up post-visit.
- Assist with transactional activity at the point of sale, including accurate processing, returns, and cash handling in accordance with brand procedures.
- Maintain boutique presentation to Chanel standards through visual merchandising, stock replenishment and daily floor readiness.
- Manage inventory tasks such as receiving, tagging, stock counts and organising back-of-house storage to ensure merchandise integrity.
- Contribute to clienteling activities by updating client profiles, scheduling consultations and supporting targeted outreach and events.
- Collaborate with the boutique team on local promotions, launches and store events to drive sales objectives and brand positioning.
Qualifications
- Excellent interpersonal and communication skills with a polished, client-facing manner.
- Demonstrable attention to detail and high standards of presentation consistent with luxury retail.
- Basic numeracy and proven reliability handling transactions and inventory tasks.
- Ability to work a retail schedule including evenings, weekends and peak promotional periods.
- Fluency in the local market language is preferred; additional languages are an advantage where relevant.
Skills
Experience
Typically 0–2 years of retail or luxury sales experience; prior boutique or high-end customer service exposure preferred.
Education
High school diploma or equivalent; vocational training in retail, fashion or hospitality is advantageous.
Culture
Chanel’s retail culture emphasises meticulous service, elegant presentation and deep product knowledge; teams operate with discretion, professionalism and pride in craftsmanship. The workplace is collaborative yet performance-oriented, offering immersion in luxury retail standards and client-centric excellence.