Boutique Operations Associate

Location PlanoTexasUSA
Type Other
Seniority Entry-Level
Posted Mar 16, 2026
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Chanel seeks a Boutique Operations Associate in Plano, TX (Legacy West) to manage inventory, stock control and store operations.

Overview

Chanel is an independent, globally recognized luxury house celebrated for its craftsmanship, iconic design heritage and rigorous commitment to quality. As an employer, the brand emphasizes discretion, meticulous attention to detail and a client-centric approach typical of top-tier maisons in the luxury fashion sector.

Role & Responsibilities

  • Manage daily back‑of‑house operations including receiving, processing and reconciling deliveries; maintain accurate stock records and bin locations.
  • Execute inventory control procedures — cycle counts, stocktakes, discrepancy investigations and variance reporting to minimise loss and ensure product integrity.
  • Operate point‑of‑sale systems and perform cash handling, end‑of‑day reconciliation and basic financial reporting with strict adherence to brand policies.
  • Support visual merchandising and floor readiness by preparing merchandise, replenishing displays and collaborating with the store team to uphold brand presentation standards.
  • Coordinate with logistics, distribution and regional operations teams to schedule shipments, returns and repairs while ensuring timely resolution of operational issues.
  • Maintain client records and assist the sales team with clienteling tasks, appointment logistics and order fulfilment when required.
  • Implement and enforce loss prevention, security and compliance procedures in line with Chanel’s standards.
  • Prepare operational documentation and administrative reports, and assist with ad‑hoc projects to optimise store efficiency.

Qualifications

  • High school diploma or equivalent required; additional coursework in retail, hospitality or luxury brand management preferred.
  • Demonstrable experience in retail operations or boutique administration, preferably within a luxury or premium fashion environment.
  • Strong numerical acuity and experience with inventory control and stock reconciliation procedures.
  • Excellent organisational skills with an ability to prioritise multiple operational tasks in a fast‑paced boutique setting.
  • Discretion, professionalism and a client‑centric mindset aligned with luxury service standards.
  • Flexible availability including weekends and peak retail periods.

Skills

Inventory management Stock control and cycle counting Point‑of‑sale (POS) systems Cash handling and reconciliation Visual merchandising support Clienteling and CRM upkeep Microsoft Excel Loss prevention and compliance Shipping/receiving coordination Retail scheduling and administrative reporting

Experience

Typically 1–2 years of retail operations or boutique experience is preferred, with prior exposure to luxury or premium brands regarded as advantageous.

Education

High school diploma or equivalent; post‑secondary coursework in retail, hospitality, business or luxury brand management preferred.

Culture

Chanel cultivates a culture of refinement, discretion and excellence, where attention to detail and impeccable client service are paramount. The workplace prioritises mentorship, professional development and cross‑disciplinary collaboration among sales, merchandising and operations teams.