Boutique Operations Assistant (Internship)

Overview

Chanel is a privately held global luxury fashion house renowned for haute couture, ready-to-wear, accessories and beauty. The brand is celebrated for artisanal savoir-faire, discreet exclusivity and a commitment to creative excellence, offering employees a high-calibre environment at the intersection of craftsmanship and international retail operations.

Role & Responsibilities

• Support the Fashion Boutiques Operations Manager in the coordination and daily follow-up of retail operations across French boutiques.
• Assist with stock and inventory processes, including transfers, reconciliations and preliminary reporting to ensure inventory integrity.
• Prepare operational reports and presentations (sales KPIs, store performance, merchandising follow-up) for internal stakeholders.
• Contribute to project workstreams: rollout of in-store initiatives, seasonal merchandising implementations and process optimisation.
• Liaise with store management, logistics and regional teams to ensure compliance with operational standards and brand guidelines.
• Organise and track training logistics, appointments, and administrative tasks related to boutique operations and events.
• Provide ad hoc administrative and coordination support for meetings, audits and operational escalations.

Qualifications

• Currently enrolled in or recently graduated from a Bachelor's or Master's programme in Business, Luxury Management, Fashion Management or a related discipline.
• Available to start the internship in July 2023 and able to commit for the required internship period.
• Excellent organisational skills with meticulous attention to detail and the ability to prioritise competing tasks.
• Strong interpersonal and communication skills, capable of liaising with store teams and cross‑functional partners with discretion and professionalism.
• Analytical mindset with ability to compile and present operational data clearly.

Skills

Experience

Previous retail, customer-facing or operations internship experience is advantageous; demonstrable interest in luxury retail operations and an understanding of store-level processes are preferred.

Education

Pursuing a Bachelor's or Master's degree in Business, Luxury Management, Fashion, Retail Management or a related field.

Culture

Chanel cultivates an atelier-like culture that values craftsmanship, discretion and creative excellence. The workplace emphasises professional rigor, cross-disciplinary collaboration and a long-term commitment to developing talent within an international luxury environment.