Boutique Operations Assistant (Intern)

Overview

Chanel is an independent Parisian maison renowned for its couture, ready-to-wear, accessories and luxury goods. As an employer, Chanel emphasises craftsmanship, meticulous standards and a boutique-led retail model, offering structured training and close collaboration between corporate teams and store personnel across a global network.

Role & Responsibilities

• Support the Head of Boutique Operations — Fashion France with daily operational tasks and project coordination for the French retail network.
• Compile and analyse store performance reports and operational KPIs; prepare presentations and summaries for leadership.
• Coordinate inventory and replenishment processes in collaboration with logistics and store teams to ensure product availability and compliance.
• Liaise with boutique managers, visual merchandising and training teams to implement store standards, launches and in-season initiatives.
• Manage administrative duties including scheduling, meeting coordination, documentation of procedures and follow-up on action items.

Qualifications

• Currently enrolled in a Bachelor's or Master's programme in Business, Retail Management, Luxury Management, or a related discipline.
• Strong organisational skills with the ability to prioritise tasks and manage multiple stakeholders.
• Excellent written and verbal French; professional working knowledge of English preferred.
• Proven ability to produce clear reports and presentations; discretion and respect for confidentiality.

Skills

Experience

Previous retail, operations or internship experience within a luxury or premium retail environment is advantageous but not mandatory; the role is suitable for candidates seeking practical exposure to boutique operations at an international luxury house.

Education

Enrolled in a relevant Bachelor's or Master's programme (Business, Retail Management, Luxury Management, or equivalent).

Culture

Chanel fosters a culture of excellence, discretion and deep respect for artisanal savoir‑faire. The workplace combines rigorous professional standards with a boutique-centric approach, offering hands-on learning and cross-functional collaboration between stores and corporate teams.