Boutique Operations Assistant (Intern) — Fashion France

Overview

Chanel is an independent French luxury house revered for its couture, ready-to-wear, leather goods, accessories and beauty lines. Globally recognized for craftsmanship, timeless design and exacting retail standards, the maison operates a network of flagship boutiques and partnerships with leading department stores, offering disciplined training and career pathways within the luxury retail sector.

Role & Responsibilities

• Support the Head of Boutique Operations — Fashion France in daily operational management of Chanel boutiques and Grands Magasins accounts in Paris.
• Coordinate logistics and stock flows between warehouses, boutiques and department store partners to ensure product availability and accuracy.
• Prepare and maintain operational documentation, status reports and KPI dashboards for boutique performance, inventory and sell-through.
• Assist with implementation of merchandising directives, window and visual standards, and seasonal rollouts across store locations.
• Contribute to project workstreams such as concept launches, boutique events, store refits and peak-season rollouts, liaising with cross-functional teams.
• Coordinate boutique-level training schedules and follow up on compliance with brand procedures and loss-prevention policies.
• Handle administrative duties including purchase order tracking, invoicing follow-up and internal stakeholder communications.
• Provide on-site support at department store locations as required for escalations, launches or operational reviews.

Qualifications

• Currently enrolled in a Bachelor's or Master's program in Business, Luxury Brand Management, Retail Management, Fashion or a related discipline.
• Excellent organizational skills with proven ability to manage multiple tasks and tight deadlines.
• Strong written and verbal communication skills and the capacity to interact professionally with boutique teams and external partners.
• High level of discretion and respect for confidential commercial information.
• Analytical aptitude with attention to detail and a methodical approach to reporting and inventory control.

Skills

Experience

Previous internship or work experience in retail, luxury fashion, or a department store environment is preferred; exposure to boutique operations, stock management or merchandising support is advantageous.

Education

Currently enrolled in a Bachelor's or Master's programme in Business, Luxury Brand Management, Retail Management, Fashion or equivalent.

Culture

Chanel cultivates a culture of excellence, craftsmanship and creative rigor, with high expectations for presentation and service. The workplace is fast-paced and collaborative, offering immersive exposure to luxury retail operations and opportunities for professional development within a heritage maison.