Boutique Facilitator

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Location Newport BeachCaliforniaUSA
Type Full-time
Seniority Entry-Level
Posted Jan 30, 2026

Chanel seeks a Boutique Facilitator in Newport Beach, CA, to deliver exceptional customer service and support boutique operations. Join a prestigious luxury brand committed to diversity, inclusion, and professional development.

Overview

Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and innovative designs. As part of a global network, Chanel is committed to fostering an inclusive culture that values diversity and personal growth, contributing to the collective success of its teams. The brand offers a unique work environment where individuals are encouraged to explore and understand the brand's heritage and business ethos, unlocking opportunities for professional development.

Role & Responsibilities

  • Deliver exceptional customer service in line with Chanel's service standards, including welcoming and greeting clients.
  • Act as a brand ambassador, providing continuous sales and service support.
  • Assist the Operations team with inventory management, including incoming and outgoing shipments and inventory cycle counts.
  • Support Fashion Advisors with packaging and client-facing tasks.
  • Facilitate the opening and closing of registers, and assist with cash handling and deposits.
  • Perform administrative duties, such as answering phone calls and resolving client issues promptly and professionally.

Qualifications

  • Minimum of 1 year of related experience.
  • High School Diploma or equivalent.

Skills

Ability to thrive in a collaborative team environment. Strong understanding of and passion for client experience. Excellent communication skills. Curiosity and eagerness to learn and grow professionally. Passion for Chanel's history, products, and social initiatives.

Experience

A minimum of one year of related experience in a customer service or retail environment is required.

Education

High School Diploma or equivalent.

Benefits

Comprehensive wellbeing resources, family and caregiving benefits, generous paid time off, robust healthcare offerings, life insurance, and retirement plans.

Culture

Chanel is deeply committed to diversity and inclusion, fostering a respectful and empathetic workplace. The company encourages employees to engage with their communities through volunteerism and supports sustainability efforts aligned with global climate goals. Chanel also invests in cultural engagement and leadership development, offering numerous opportunities for personal and professional growth.