Boutique Director

Location VancouverBritish ColumbiaCanada
Type Full-Time
Seniority Director
Posted Nov 25, 2025
Apply Now

Chanel is seeking a Boutique Director for its Vancouver location. This full-time position offers a competitive salary and benefits, requiring over 10 years of luxury retail management experience.

Overview

Chanel, a distinguished name in the luxury fashion industry, is renowned for its timeless elegance and innovative spirit. As part of a global network, Chanel offers a dynamic and inclusive work environment that fosters personal and professional growth. Employees are empowered to contribute to the brand's legacy of excellence and sophistication.

Role & Responsibilities

  • Inspire a culture of client-centricity, ensuring personalized service and fostering long-term client relationships.
  • Lead the boutique’s financial strategy to achieve ambitious goals and optimize operational efficiency.
  • Empower teams to ensure cross-divisional collaboration across Fashion, Watches & Fine Jewelry, and Fragrance & Beauty.
  • Recruit, develop, and retain top talent, fostering a collaborative and high-performing work environment.
  • Ensure seamless daily operations, including workflow management, scheduling, and adherence to brand standards in visual merchandising.
  • Shape the boutique’s business strategy, curating stock assortments and contributing to budgeting processes.
  • Oversee inventory management processes, ensuring accuracy and alignment with sales objectives.

Qualifications

  • Over 10 years of experience in luxury retail management, preferably in Ready-to-Wear, Fragrance & Beauty, or Watches & Fine Jewelry.

Skills

Demonstrated ability to balance strategic oversight with meticulous attention to operational details. Strong background in building, leading, and motivating high-performing teams. Passion for delivering exceptional service and developing meaningful client relationships. Familiarity with POS systems, Excel, and HRIS platforms. Exceptional interpersonal, verbal, and written communication skills. Proficiency in English, with additional language skills considered an asset.

Experience

Over 10 years of experience in luxury retail management, preferably in Ready-to-Wear, Fragrance & Beauty, or Watches & Fine Jewelry.

Benefits

Chanel offers a comprehensive benefits package including private medical and dental insurance, long-term disability coverage, life insurance, a company pension plan, generous vacation days, and a robust global parental leave policy. Additional benefits include an Employee Assistance Program and professional growth opportunities.

Culture

Chanel is committed to creating an inclusive culture that nurtures personal growth and collective progress. The company values diversity and encourages applications from individuals who bring unique perspectives and experiences. Chanel fosters an environment where employees are empowered to contribute to the brand's legacy of excellence.