Boutique Cashier
Chanel in Paris seeks a Boutique Cashier for its Avenue Montaigne store — permanent full‑time role delivering luxury checkout service.
Overview
Chanel is an iconic French maison of haute couture, ready‑to‑wear, accessories, fragrance and beauty products. Renowned for exacting standards of craftsmanship and discreet, personalised service, the house operates globally from flagship boutiques to historic ateliers. As an employer, Chanel emphasises elevated client experience, rigorous training and a culture of professionalism befitting a leading luxury brand.
Role & Responsibilities
- Operate the point‑of‑sale terminal to process purchases, returns, exchanges and refunds across cash, card and contactless payments while ensuring payment security and data confidentiality.
- Deliver exemplary, personalised client service at the checkout that reflects Chanel’s luxury standards and enhances the in‑store experience.
- Reconcile and balance the cash drawer at shift changes and end of day; prepare accurate till reports and lodge variances in accordance with store procedures.
- Support sales advisors with client queries, reservations and after‑sales services, ensuring seamless handovers and follow‑up.
- Ensure transactional compliance with anti‑fraud, anti‑money‑laundering and loss‑prevention protocols; escalate irregularities to management.
- Maintain impeccable presentation of the cash desk area and adjacent merchandising; assist with boutique opening and closing routines.
- Record and communicate daily sales metrics and any operational issues to store management; assist with stock movements and simple inventory tasks when required.
- Uphold confidentiality and discretion with high‑net‑worth clients and sensitive commercial information.
Qualifications
- Proven numeracy and meticulous attention to detail in cash handling and reconciliation.
- Professional demeanour, strong interpersonal skills and the ability to deliver calm, refined service under pressure.
- Demonstrable integrity and adherence to compliance and security procedures.
- Flexibility to work retail hours, including evenings, weekends and public holidays as required by boutique operations.
- Ability to work collaboratively within a small, high‑performing boutique team.
Skills
Experience
Typically 1+ year of retail experience; prior exposure to luxury or premium retail environments is strongly preferred.
Education
Secondary education (high school diploma) or equivalent; vocational training in retail/hospitality is an advantage.
Culture
Chanel fosters a culture of refinement, discretion and craftsmanship, where exceptional client service and respect for heritage are paramount. Teams are expected to maintain high professional standards, support continuous learning and work collaboratively in a client‑centric boutique environment.