Chanel Beauty Confidant
Chanel Beauty Confidant in Toronto — join Chanel as a Beauty Confidant delivering luxury skincare and makeup consultations in Toronto.
Overview
Chanel is a privately held global luxury house renowned for haute couture, ready-to-wear, accessories, fragrance and beauty. As an employer, Chanel is distinguished by exacting brand standards, an emphasis on craftsmanship and aesthetic excellence, and a client-centric retail philosophy that places personalised service at the core of its beauty network.
Role & Responsibilities
- Provide personalised skincare and makeup consultations, tailoring recommendations to clients' needs and preferences.
- Deliver product demonstrations, in-store makeovers and sampling experiences that reflect Chanel's brand standards.
- Build and sustain long-term client relationships through proactive clienteling, follow-ups and appointment management.
- Achieve and exceed individual and store sales targets through consultative selling and upselling high-value items.
- Maintain comprehensive product knowledge across makeup, skincare and fragrance lines, staying current with launches and brand initiatives.
- Execute visual merchandising and maintain presentation standards to ensure an elevated and consistent boutique environment.
- Process transactions accurately using the store POS, manage inventory levels, and assist with stock replenishment.
- Represent the brand at in-store events and promotional activities, collaborating with store leadership on execution.
Qualifications
- Secondary education (high school diploma) or equivalent; post-secondary or certified training in cosmetics, esthetics or related fields preferred.
- Excellent interpersonal, communication and client service skills with a strong aptitude for relationship building.
- Professional grooming and a polished, brand-appropriate appearance.
- Ability to work flexible retail hours, including evenings and weekends, and to stand for extended periods.
- Fluent product knowledge and an aptitude for learning technical skincare and makeup techniques.
Skills
Experience
Preferably 1+ year of experience in luxury beauty retail, high-end cosmetics, or frontline client-facing roles within prestige brands. Demonstrated sales success and client relationship management are advantageous.
Education
High school diploma or equivalent; cosmetology/esthetician or professional beauty certification preferred.
Workplace
This position is based in Toronto, Ontario, Canada. Cerulean lists 65 open roles in Toronto, including 4 posted recently. The broader Ontario area accounts for 80 active listings on Cerulean, 6 of which are new. In Canada as a whole, Cerulean currently features 213 open positions, with 9 posted this week.
Culture
Chanel cultivates a refined, client-focused retail culture where discretion, impeccable presentation and excellence in service are paramount. The workplace rewards professionalism, product expertise and a commitment to preserving the house's aesthetic and customer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.